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Update: Non-Payment Cancellation Notices
Our commitment to working together with our agents and policyholders remains a top priority. As we shared on May 12, we extended the hold on all non-payment cancellations until June 1, 2020 in response to COVID-19. At this time, we would like to update you on the next steps we're taking.
American Reliable will begin issuing non-payment cancellation notices for all applicable policies according to the following schedule:
State
Date
All States
(except NJ and those listed below)
June 2, 2020
Oregon
Notice will be sent after the policy has exceeded its 60 day grace period.
Policies will not be canceled retroactively. The cancellation effective date will be the state required number of days after the notice is sent.
We share in the same goal of helping our customers. All notices will include an insert encouraging customers to call our Customer Service team to explore our flexible payment plans as a potential solution to ease their current payment due. The team is available at 800-535-1333 (9am – 8pm ET, Monday - Friday). We encourage you to share this message with affected policyholders as well.
Our teams continue to provide service and support seamlessly from home – we're here for you as you need us.
Our commitment to working together with our agents and policyholders remains a top priority. As we shared on May 12, we extended the hold on all non-payment cancellations until June 1, 2020 in response to COVID-19. At this time, we would like to update you on the next steps we're taking.
American Reliable will begin issuing non-payment cancellation notices for all applicable policies according to the following schedule:
State
Date
All States
(except NJ and those listed below)
June 2, 2020
Oregon
Notice will be sent after the policy has exceeded its 60 day grace period.
Policies will not be canceled retroactively. The cancellation effective date will be the state required number of days after the notice is sent.
We share in the same goal of helping our customers. All notices will include an insert encouraging customers to call our Customer Service team to explore our flexible payment plans as a potential solution to ease their current payment due. The team is available at 800-535-1333 (9am – 8pm ET, Monday - Friday). We encourage you to share this message with affected policyholders as well.
Our teams continue to provide service and support seamlessly from home – we're here for you as you need us.
Payment Address for American Reliable Insurance
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Fedex/Overnight:
Lockbox Services 206859 Global Indemnity 2975 Regent Blvd Irving, TX 75063 |
Postal Address:
AMERICAN RELIABLE INSURANCE CO PO BOX 206859 DALLAS, TX 75320-6859 |
American Reliable iReli Upgrade
Effective Monday, February 24, 2020 iReli will no longer be compatible with Internet Explorer. Google Chrome will be the preferred browser, although Microsoft Edge and Mozilla Firefox will also be supported.
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